Privacy Policy

Introduction

Empower YOUth LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us, including through SMS text messaging.

By using our website or services, you consent to the practices described in this Privacy Policy.

How We Collect Your Personal Information

We may collect personal information through the following methods:

Website contact forms or appointment request forms
Online scheduling or account creation
SMS, phone calls, and email communications
Cookies and similar tracking technologies
In-person or offline interactions

What Personal Information We Collect

The personal information we may collect includes, but is not limited to:

Full name
Email address
Phone number
Mailing address
IP address and device information
Appointment or service-related information

We do not intentionally collect sensitive personal information unless required to provide services.

How We Use Your Personal Information

We use the information we collect for purposes such as:

Providing and managing our services
Scheduling and confirming appointments
Responding to inquiries and customer support requests
Sending service-related communications
Improving our website and user experience
Sending SMS notifications and reminders (with consent)

How and Why We Share Personal Information

We do not sell or rent your personal information.

We may share information only with trusted third-party service providers who assist in operating our business (such as scheduling platforms, SMS providers, or hosting services), and only for purposes necessary to provide our services.

SMS Consent Disclosure: Phone numbers and SMS consent are not shared or sold to any third parties or affiliates for marketing purposes.

SMS Communications

If you opt in to receive SMS messages from us, we may send you:

Appointment reminders
Follow-up messages
Service or billing-related notifications

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message. For assistance, reply HELP.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.